The heart and soul of a repair shop is the ticketing system - and we know it. Your tickets will show you exactly what you need, when you need it, from any device.
POINT OF SALE (POS/ePOS)
Our Point of Sale (POS/ePOS) system will help you run a simple retail shop, or a chain of high volume stores - with all the necessary reporting.
The Point of Sale (POS/ePOS) system allows you to quickly create and complete orders directly from your Admin Area and gives you the functionality to check out customers at your physical storefront, similar to a cash register. Point of Sale is a convenient feature if you operate a traditional brick-and-mortar retail establishment or sell products or services in person.
ROBUST INVENTORY MANAGEMENT
Expertly keep track of all your stocked items and services with our powerful inventory system.
CUSTOMERS & CRM
With powerful customer management and search you have your entire database instantly available from anywhere.
Ticket Dashboard will help you avoid those frustrated customer calls because someone hasn't heard from you, and you'll never have to worry about.
Field Service is an important aspect of many repair businesses and it keeps your team on the same page and never missing an appointment.
We have thousands of users from all over the world and are happy to continue adding regions. We support currency symbols, time zone and lots of others things.
Invoicing system with all the power a repair business or retail store will need.
MANAGE MULTIPLE LOCATIONS/SHOPS
Our Big Chain plan supports your growth by allowing a single account to run multiple stores, and give admins visibility into a single store or the whole set of locations.
FULL REPORTING MODULE
Our reporting module has unparalleled power due to the nature of our fully integrated software. Because your Ticketing/Invoicing/CRM/Inventory are all in one place, we can give you insight that crosses all these areas.
Automatically staying in touch with your customers. Most of our users tell us this tool continues to bring them new business and that Marketr alone is more than paying for the cost of the software.
Customer marketing is built around activities designed to drive retention, loyalty, advocacy, growth and community participation for current customers. The strategy, which is different from marketing with the goal of acquiring new customers, relies heavily on maximizing strong customer relationships.
Why Is Customer Marketing Important?
Customer retention is critical to your company's bottom line. The probability of selling to an existing customer is 60% to 70%, while the chances of selling to prospective customer is 5% to 20%, according to Marketing Metrics. Other benefits of customer marketing are greater product adoption, up-selling and cross-selling opportunities. The relationship, if handled correctly, can blossom into an opportunity for increased retention, and for customers to become advocates.
Screenshots coming soon
Now your website can have powerful customizable wizards that ask your customer for information about their issue and you get notified instantly with nice structured data that tells you where it came from.
No matter which industry you operate in, the competition has become fierce. You need to cut through many layers to get your message across to the right audience. This makes acquiring new leads extremely difficult and cumbersome. But you have set up your business to make profit and without getting new leads into the sales funnel, you run the risk of not making enough money to meet expenses to the point that you might have to shut down.
Consequently, you need a CRM software that can efficaciously handle the lead management process to ensure that you stay on top of things and have complete control over selling activities.
Screenshots coming soon
AND MANY MORE...
Invoicing & Refunds
IMEI & Serial # Tracking
End of Day Report
End of Day Report
Inventory Reorder Levels
Take your repair shop to the next level
Enough? Start Building!
Now that you have read all the Tid-Bits, so start with a plan and take your repair shop to the next level.