System Update - October 2020 - Discover the latest updates to My Gadget Repairs

As always, our team’s core focus is to deliver a seamless experience for our users. We have been busy working on product improvements over the past month and wanted to share a few highlights.

Settings:

  • -- Product Dropdown Template 
    • {product_compatibility}
      • We have added a new tag to display the list of other compatible models.
  • -- Choose which field to show on the ticket form
    • You can now choose which filed to display on the ticket form along with the order.
  • -- VAT exemption 
    • VAT exemption allows chronically sick or disabled people to buy eligible items at 0% VAT thus saving them money. Disabled people do not have to pay VAT when they buy equipment that has been designed solely for disabled people, or on the adaptation of equipment so they can use it. Also, VAT is not charged on certain services provided to disabled people, including some building work to adapt a disabled person's home and the hire of disability equipment like wheelchairs.  Goods and services on which you do not have to pay VAT are often referred to as 'zero-rated' or 'eligible for VAT relief'. The rules about VAT relief for disabled people are complex. Not everything that is supplied to disabled people is zero-rated for VAT.
    • What proof do we need to provide?
      In order to waive VAT on your purchase, the government requires a simple declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time. It's very easy to claim VAT relief, all we need to know is the name, address of the person the item is for. We don't need a doctor's letter or any reference numbers.
    • Please note that VAT exemption is different than "Intra-Community Supplies (ICS)", ISC requires a VAT registration code for international suppliers.

Tickets:

  • Customer Equipment
    • As soon as you have selected the customer you will see a new button called "Customer Equipment" which will list all the equipment you have repaired in the past for this customer, from this list you can create another ticket and it will populate all the information from the parent ticket to the new ticket, this way it will save you putting all the information again and also it will allow you to see what customer has in terms of their equipment.
  • VAT exemption 
    • If the "VAT exemption" is enabled on the customer then the products added in the ticket will not have vat.
    • We have also added field in the search form so you can filter the data if needed.

Products:

  • Additional Compatibility Models
    • We have added the option to associate one product with other models so it's easy for you to find when you are assigning to a ticket or POS interface.
    • When you search in the model field it searches in the "Additional Compatibility Models" as well.

Customers:

  • Customer Equipment
    • As soon as you have selected the customer you will see a new button called "Customer Equipment" which will list all the equipment you have repaired in the past for this customer, from this list you can create another ticket and it will populate all the information from the parent ticket to the new ticket, this way it will save you putting all the information again and also it will allow you to see what customer has in terms of their equipment.
    • We have added a new tab to list all customer's equipment. It's an easier way to see what you have fixed for that customer.
  • Choose which field to show on the ticket form
    • You can now choose which filed to display on the ticket form along with the order.
  • VAT exemption 
    • That's where you set the "VAT exemption" for the customer, once enabled it will be used in the ticket, pos sales, estimates and recurring invoices.
    • We have also added field in the search form so you can filter the data if needed.
  • Import Customers
    • We have added a new column called "VatExemption" which can be set during the customer import.
  • Download Customers
    • We have added a new column called "VatExemption" which will contain the value of you set.

Estimates:

  • Margin
    • We have added a new column called "Margin (Excl. VAT)" to show the margin and profit available on this estimate.
  • VAT exemption 
    • If the "VAT exemption" is enabled on the customer then the products added in the estimate will not have vat.
    • We have also added field in the search form so you can filter the data if needed.

Import Process:

  • File Validation Only
    • We have added the option to set the import mode to "File Validation Only" on the following imports. If the "File Validation Only" mode is enabled then the system will only validate the data and output the result. From there you can then import the file if needed.
      • Product Import
      • Customer Import

Recurring Invoices:

  • VAT exemption 
    • If the "VAT exemption" is enabled on the customer then the products added in the estimate will not have vat.
    • We have also added field in the search form so you can filter the data if needed.
    • We also display an icon if the customer is "VAT exempt".

POS Interface:

  • Customer Credit
    • Now you must select customer before you add the customer credit via the POS interface.
  • VAT exemption 
    • If the "VAT exemption" is enabled on the customer then the products added in the pos order will not have vat.
    • We have also added field in the search form so you can filter the data if needed.

Reports:

  • Ticket Invoices
    • We have added a new column called "Make/Model" when we list the ticket invoices and also when you export the data.
    • Also, we have added a new field in the "Search Criteria" called "", this will search in the repair model so you can list all the invoices created for "iPhone X", please note that there is already another filed called "Product Name", this searches in the items used in the repair. Just bear in mind that both fields search in different fields.

API Interface:

  • Product
    • Collection
      • GET
        • "model" field now searches in the additional models too.
        • We now return a new json element called "additional_models" which has the array of the additional models.
      • POST
        • We have added a new field called "additionalModels" to populate the "Additional Compatibility Models".
    • Member
      • PUT
        • We have added a new field called "additionalModels" to update the "Additional Compatibility Models".
  • Customers
    • Collection
      • GET
        • We now return a new json element called "vat_exempt" which will contain true or false.
      • POST
        • We have added a new field called "vatExemption", valid options are: True/False, Yes/No, 1/0.
    • Member
      • PUT
        • We have added a new field called "vatExemption", valid options are: True/False, Yes/No, 1/0.

3rd-Party Integration:

  • Zapier
    • Triggers
      • New Product
        • We now return a new json element called "additional_models" which has the array of the additional models.
      • New Customer
        • We now return a new json element called "vat_exempt". If the customer is VAT Exempt then it will return true else false.
    • Actions
      • Find Product
        • "model" field now searches in the additional models too.
        • We now return a new json element called "additional_models" which has the array of the additional models.
      • Create Product
        • We have added a new field called "additionalModels" to populate the "Additional Compatibility Models".
      • Update Product
        • We have added a new field called "additionalModels" to update the "Additional Compatibility Models".
      • Find Customer
        • We now return a new json element called "vat_exempt". If the customer is VAT Exempt then it will return true else false.
      • Create Customer
        • We have added a new field called "vatExemption", valid options are: True/False, Yes/No, 1/0.
      • Update Customer
        • We have added a new field called "vatExemption", valid options are: True/False, Yes/No, 1/0.

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