System Update - November 2019 - Discover the latest updates to My Gadget Repairs

As always, our team’s core focus is to deliver a seamless experience for our users. We have been busy working on product improvements over the past month and wanted to share a few highlights.

Settings:

  • -- Create a purchase order from the low stock automatically
    • You can now create PO automatically from low stock, it works the same way as the "Create a purchase order from backorders automatically" however it will use product's "Reorder Quantity" as the line item quantity in the purchase order.
  • -- Show/Hide Ticket Activity Boxes
    • We have added an option to show/hide system-related ticket activity boxes. You can now choose which ones to show and takeout the ones you don't need.
  • -- Supplier & Supplier Item Code Required
    • ​​This option will make the "Supplier" and "Supplier Code" required on the product page.
  • -- Default Document Type
    • We have added an option to set the documents "Private" or "Public". The default option is "Public".
  • -- Custom Payment Methods
    • We have added a new attribute with "Custom Payment Methods" so you can set it as "Cash" etc, it's for reconciliation so the system adds the correct value in the correct section.

Customer Purchase:

  • Create a Ticket for Customer Purchase Item
    • You can now create repair ticket directly from "Customer Purchase" interface if "Customer Purchase Item" needs a repair. These tickets are for internal repairs and system will log the fact that "Customer Purchase Item" had a repair in the past.

Shop User/Staff:

  • Payments Tab
    • We are now showing all the payments taken by the staff in a separate tab called "Payments".

Tickets:

  • Invoice Total
    • On the ticket manager, we have added a new column called "Total" which has the invoice total. It has also been added to all the exports as well.
  • Change Payment Method once Invoice Paid
    • You can now change the payment method once the ticket invoice has been paid.
  • Ticket Statuses
    • Show in Activity Boxes
      • We have added an option in the ticket statuses so you can show them in the "Activity Boxes" like the saved searches.
      • You can also choose the colour of each box as well.
  • Saved Searches
    • Choose the colour of "Activity Boxes"
      • You can also choose the colour of each box as well.
  • Documents
    • You can now add "Public" and "Private" documents to any ticket. Only "Public" documents are visible in the customer portal. The default value is "Public".
  • Associated POS Orders - Search Form
    • We have added an option called "Associated POS Orders", this will enable you to list all the ticket with associated POS order(s).
  • Assets - Pictures
    • You can now add pictures to any assets related to the tickets.

Products:

  • Customer Purchase Ticket
    • If customer purchased item has a repair ticket associated then we show an icon on the "Modify Product" page. By click on the icon will take you to the actual "Customer Purchase".
  • "Customer Purchase" in Search Form
    • We have added an option in the search form for you to search by "Customer Purchase Only" and "Customer Purchase with Tickets".

Reports:

  • POS Sales
    • We have added a new column called "Profit", it's also in all the exports as well.
  • Ticket Invoices
    • We have added a new column called "Profit", it's also in all the exports as well.
  • Payment Report
    • Group By - Search Option
      • We have added an option to group the data by "Payment Methods" or "Individual Transactions", by "Individual Transactions" is  the default option, when it's set to "Individual Transactions" then it will list all the transactions.
    • User - Search Option
      • We have also added another field in the search section called "User", it will allow you to list all the payments taken by specific user/staff. Please note that there is already a tab called "Payments" when you modify the staff.

POS:

  • POS Sales
    • Change Payment Method once Invoice Paid
      • You can now change the payment method once the POS invoice has been paid.

Customer Manager:

  • Delete Multiple Customers
    • We have added an option to delete multiple customers at once.
  • New POS Order
    • You can now create a POS order directly from customer manager. We have added a new option called "POS Order" in the "New" dropdown.

Purchase Orders:

  • Purchase Order Automation
    • We have made the following changes when the system creates the PO based on the backorders.
      • Every hour system checks if there is a new stock added to any of the PO items then it re-adjusts the stock accordingly.
      • After the adjustment If for any reason we don’t need to order the line item then it will delete the line item. (Let’s say you only needed one and there was only one quantity in the PO then it needs to delete the item line.)
      • After the adjustment If there is no line item in the PO then the system will delete the PO automatically.
      • If there are any low stock notifications related to this item, they will be removed too.

Customer Portal:

  • Ticket Detail Page
    • We now list all the communications for that ticket on the ticket detail page, please note that there is already a communications tab on the profile page.

API Interface:

  • /info New Endpoint
    • We have added a new endpoint called /info which gives you your subscription information.
  • /leads New Endpoint
    • We have added a new endpoint called /leads to manage all your leads through the API interface. It has the following endpoints.
      • leadsMember
        • Get - Individual lead detail.
        • Put - Update an existing lead.
        • Delete - Delete an existing lead.
      • leadsCollection
        • Get - List of all the leads.
        • Post - Create a new lead.
  • /invoicesPaymentsCollection New Endpoint
    • We have added a new endpoint called /invoicesPaymentsCollection which will give you the list of all the payments.
  • /tickets Endpoint
    • We have added the following new parameters in the Collection and Member.
      • includeLines : Ticket item lines will be included if set to true, the default value is false.
      • includePayments: Payments object will be included if the ticket has an invoice paid fully or partially, the default value is false.
      • issueTypeCondition: This can be used as a comparison operator on the issueType field, currently only two values are accepted (EQUAL, NOT-EQUAL), the default value is EQUAL
      • statusCondition: This can be used as a comparison operator on the status field, currently only two values are accepted (EQUAL, NOT-EQUAL), the default value is EQUAL
    • POST and PUT
      • You can now add products in the ticket via the API interface as item lines.
    • ticketMemberUploadDoc
      • You can now add "Public" and "Private" documents to any ticket. Only "Public" documents are visible in the customer portal. The default value is "Public".
  • /ticketInvoices Endpoint
    • We have added the following parameter in the Collection and Member. 
      • includeLines : Ticket item lines will be included if set to true, the default value is false.
  • /posOrders Endpoint
    • We have added the following parameter in the Collection and Member. 
      • includeLines : Ticket item lines will be included if set to true, the default value is false.

3rd-Party Integration:

  • Google Cloud Print
    • UPS Shipping Labels
      • You can now send UPS shipping labels to "Google Cloud Printer".
  • PrintNode
    • UPS Shipping Labels
      • You can now send UPS shipping labels to "PrintNode".

Thank you for being part of MGR that helps repair stores around the world succeed. Please follow us for inspiration, updates, feedback and more. Here's where to find us.

Facebook:https://www.facebook.com/MyGadgetRepairs/

Twitter: https://twitter.com/MyGadgetRepairs

benefits of cloud based pos software best pos software for cell phone repair shops cell phone repair shop pos solution repair tracking software mygadgetrepairs integrations best point of sale software cell phone pos software cell phone repair shop software repair management software my gadget repairs tech news technological innovations blog howto email marketing launch quickbooks release notes features calendar new features integrations google apps custom fields estimates purchasing clickatell sms maintenance printing performance hardware permissions security toggl time tracking remote control xero accounting rma responsive mobile notifications cloud print dashboard ticketing msp kiosk self check-in credit cards vantiv checklists payments tabs point of sale news automation gdpr ready crm system repair phones software for phone repair pos repair shop computer repair ticket system repair shop crm repair my gadget computer repair ticket software cell phone store crm mobile phone repair management software mobile phone repair management system phone repair shop software crm for computer repair business repair ticket system repair ticketing software repair crm software computer repair crm software for mobile repairing shop cell phone repair pos software cell phone repair business software cell phone repair inventory cell phone repair pos free cell phone repair shop software computer repair pos software computer repair shop software cell phone repair pos system computer repair store software software for repair shop electronic repair shop software computer repair billing software computer repair shop management software repair store software computer repair management software electronics repair shop software computer repair invoice software web based repair management system free repair shop management software computer repair invoicing software computer repair service software computer shop software computer repair shop software free software cell phone repair repair pos computer repair tracking software computer repair service invoicing software computer repair service management software point of purchase repair it repair shop software default export data default export data option purchase order automation po automation change payment method create purchase order from low stock automatically create po from low stock how hide activity boxes how hide ticket activity boxes hide activity boxes show activity boxes zapier integration zapier + mgr create zaps associated pos orders public document private document ticket status in activity boxes pictures to assets add pictures to assets default document type default document type public default document type private custom payment methods show hide activity boxes api endpoint enhancements

Posted by

My Gadget Repairs offer powerful tools that help shops of all sizes to grow their business. Take control of your repairs, your customer satisfaction, and your business with the MyGadgetRepairs CRM that fit your shop's unique needs. The software also allows you to track the history of repairs, giving meaningful insights to business owners regarding common problems, popular models and various diagnostics. Start your FREE Trial NOW

Related Posts: