System Update - January 2019 - Discover the latest updates to My Gadget Repairs
As always, our team’s core focus is to deliver a seamless experience for our users. We have been busy working on product improvements over the past month and wanted to share a few highlights.
- --Option to set "Outgoing Email Server"
- We have added 3 options which you can set when system send emails to your customers
- Use MGR's mail server with SPF record added in your domain's DNS record - Default Option
- This option is preferred if you have a domain name, you are using your domain's email address in the shop settings and SPF record has been added as described in this document.
- Use MGR's mail server without the SPF record added in your domains DNS record.
- This option is preferred if you don't have a domain name and you are using third party email provider such as Hotmail, Gmail, yahoo, live etc
- Use my own mail server.
- This option is preferred if you want to use your own email server, please make sure that you have added SMTP Host, SMTP Port (default is 25), SMTP Method, SMTP Username and SMTP Password. System will verify the mail server settings when you click on the update button and if there are any issues it will display a message. Please make sure that you act accordingly in the case of error otherwise system WILL NOT SEND emails so it is important that you do.
- On daily basis system will verify your mail server settings automatically and in the event of connection failure if will change it change the settings back to option 1 by default so at least emails are going out until you fix any issues with your mail server.
- You can also use Gmail mail server as an outgoing mail server. Please check this document.
- You can also use hotmail.outlook/live.com mail server as an outgoing mail server. Please check this document.
- You can also use yahoo mail server as an outgoing mail server. Please check this document.
- In fact you can use any third party mail servers, just make sure that you are using the correct settings.
- Use MGR's mail server with SPF record added in your domain's DNS record - Default Option
- We have added 3 options which you can set when system send emails to your customers
- -- New Custom field type called "Link (URL)"
- There is a new custom field called "Link (URL)" in the custom field type.
- -- Employee/Staff can override prices?
- If employee/staff can change the prices on ticket, pos and estimate interface. Default value is on.
- -- Technician can override prices?
- If technicians can change the prices on ticket, pos and estimate interface. Default value is on.
- -- Enable POS
- Enable/POS module. Default value is on.
- -- Enable Insurance Documents
- Option to enable insurance documents through the ticket process.
- Insurance Documents
- New template for the insurance documents.
- Staff Rota/Shift Planner
- Option to modify multiple shifts at once if you have added them altogether, make it easier so you don't have to modify them one by one.
- Delete the whole series at once if you have added them altogether, make it easier so you don't have to delete them one by one.
- Insurance Documents (Damage Report)
- We have added a new section called insurance documents, this is for all the repairs come through the insurance company and they need to see the damage report.
- Ticket Import
- Now you can import custom fields data as well during the ticket import process, if you have already created any custom fields for tickets then sample file will have all those fields already in, you just need to populate the file and import it back to the system.
- Activity Boxes on the Product Manager
- We have added activity boxes on the product manager which will list the following activity.
- Total # of Product/Service, Total Quantity, Low Stock Items, Back Orders, Parts Order and Stock Request.
- We have added activity boxes on the product manager which will list the following activity.
- Option to update multiple products at once
- You can now select multiple products and update them at once. Followings fields can be changed in multiple update interface.
- Type, Condition, Category, Model, Status, Inventory Control, Cost, Price, VAT, Alert Quantity, Supplier, Discountable and Product Custom Fields.
- You can now select multiple products and update them at once. Followings fields can be changed in multiple update interface.
- Warranty Manager
- In the repair business, you know that warranty claims are few steps away. Faulty parts or any other issues may trigger a warranty claim. At this time of panic, you are lost in verifying if the warranty is still applicable or not and how to address multiple types of warranty issues!. MGR has added a "Warranty" module to make your life easier. Now you can add warranty functionality to all the products and services. When the customer comes back during their warranty period, you can quickly and easily find all the information you need to address the issue.
- Product Import
- Now you can import custom fields data as well during the product import process, if you have already created any custom fields for products then sample file will have all those fields already in, you just need to populate the file and import it back to the system.
- We have also added a new column called "Warranty" in the file, you can now import warranty information during the import too.
Reports:
- Price Override Report
- A new report has been added to list all the sales where price was overridden. Please remember that we email the shop admins when such event occurs.
- All Reports
- All reports link has been added to list all the reports categorized by section so its easy to find what you are looking for.
- Today's Sale
- On "Daily Sales" there is a link now which shows that day's sales in a popup.
- Product Warranty Report
- Search and list all the items related with warranties. You can link directly to the customer record, or to the invoice that the warranty was sold on.
- Activity Boxes on the Customer Manager
- We have added activity boxes on the customer manager which will list the following activity.
- Total Customers, New Customers, Repeat Customers and Total Unpaid.
- We have added activity boxes on the customer manager which will list the following activity.
- Customer Import
- Now you can import custom fields data as well during the customer import process, if you have already created any custom fields for customers then sample file will have all those fields already in, you just need to populate the file and import it back to the system.
- Reset Password
- Rest password page will now ask for the username along with the two password fields for extra security.
Following new notifications have been added in the "Settings", please enabled the ones you need accordingly.
- Notify shop-admin with end of the day sales report as an attachment - Disabled by default
- Xero Accounting System
- The integration simplifies your store's accounting by automatically sending invoices from MGR to your Xero accounting system.
- BulkSMS
- BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services straight from your internet enabled computer.
- HSL
- Send text messages using most reliable UK SMS gateway service for schools and organizations. Reliable and fast global delivery using SMS APIs & solutions.
Thank you for being part of MGR that helps repair stores around the world succeed. Please follow us for inspiration, updates, feedback and more. Here's where to find us.
Facebook:https://www.facebook.com/MyGadgetRepairs/
Twitter: https://twitter.com/MyGadgetRepairs
benefits of cloud based pos software
best pos software for cell phone repair shops
cell phone repair shop
pos solution
repair tracking software
mygadgetrepairs integrations
best point of sale software
cell phone pos software
cell phone repair shop software
repair management software
my gadget repairs
tech news
technological innovations
blog
howto
email marketing
launch
quickbooks
release notes
features
calendar
new features
integrations
google apps
custom fields
estimates
purchasing
clickatell
sms
maintenance
printing
performance
hardware
permissions
security
toggl
time tracking
remote control
xero
accounting
rma
responsive
mobile
notifications
cloud
print
dashboard
ticketing
msp
kiosk
self check-in
credit cards
vantiv
checklists
payments
tabs
point of sale
news
automation
gdpr ready
crm system repair phones
software for phone repair
pos repair shop
computer repair ticket system
repair shop crm
repair my gadget
computer repair ticket software
cell phone store crm
mobile phone repair management software
mobile phone repair management system
phone repair shop software
crm for computer repair business
repair ticket system
repair ticketing software
repair crm software
computer repair crm
software for mobile repairing shop
cell phone repair pos software
cell phone repair business software
cell phone repair inventory
cell phone repair pos
free cell phone repair shop software
computer repair pos software
computer repair shop software
cell phone repair pos system
computer repair store software
software for repair shop
electronic repair shop software
computer repair billing software
computer repair shop management software
repair store software
computer repair management software
electronics repair shop software
computer repair invoice software
web based repair management system
free repair shop management software
computer repair invoicing software
computer repair service software
computer shop software
computer repair shop software free
software cell phone repair
repair pos
computer repair tracking software
computer repair service invoicing software
computer repair service management software
point of purchase repair
it repair shop software
email server
smtp settings
outgoing emails
spf record
Use SMTP to send emails via google
Use SMTP to send emails via hotmail
Use SMTP to send emails via yahoo
Use SMTP to send emails via any mail server
mail server settings
rota manager
modify multiple shifts
delete multiple shifts
shift planner
shop user
reset password
xero accounting
accounting system
xero beta
app center
3rd party integrations
bulksms
bulk sms
bulk sms api
hsl sms
hsl api
send sms
damage report
damage report for insurance
sms messaging
sms gateway
import custom fields
price override report
all reports
todays sale report
custom filed called link
update multiple products
multiple product update
price override
warranty manager
claim your warranty
warranty claim
product warranty
check warranty
product warranty report
override prices
product import
enable pos
customer import process
product import process
ticket import process
product service
total quantity
low stock items
back orders
parts order
stock request
insurance documents
insurance claim
xero integration
xero accounting integration
bulksms integration
hsl integration