We have added 3 options which you can set when system send emails to your customers
Use MGR's mail server with SPF record added in your domain's DNS record - Default Option
This option is preferred if you have a domain name, you are using your domain's email address in the shop settings and SPF record has been added as described in this document.
Use MGR's mail server without the SPF record added in your domains DNS record.
This option is preferred if you don't have a domain name and you are using third party email provider such as Hotmail, Gmail, yahoo, live etc
Use my own mail server.
This option is preferred if you want to use your own email server, please make sure that you have added SMTP Host, SMTP Port (default is 25), SMTP Method, SMTP Username and SMTP Password. System will verify the mail server settings when you click on the update button and if there are any issues it will display a message. Please make sure that you act accordingly in the case of error otherwise system WILL NOT SEND emails so it is important that you do.
On daily basis system will verify your mail server settings automatically and in the event of connection failure if will change it change the settings back to option 1 by default so at least emails are going out until you fix any issues with your mail server.
You can also use Gmail mail server as an outgoing mail server. Please check this document.
You can also use hotmail.outlook/live.com mail server as an outgoing mail server. Please check this document.
You can also use yahoo mail server as an outgoing mail server. Please check this document.
In fact you can use any third party mail servers, just make sure that you are using the correct settings.
-- New Custom field type called "Link (URL)"
There is a new custom field called "Link (URL)" in the custom field type.
-- Employee/Staff can override prices?
If employee/staff can change the prices on ticket, pos and estimate interface. Default value is on.
-- Technician can override prices?
If technicians can change the prices on ticket, pos and estimate interface. Default value is on.
-- Enable POS
Enable/POS module. Default value is on.
-- Enable Insurance Documents
Option to enable insurance documents through the ticket process.
We have added a new section called insurance documents, this is for all the repairs come through the insurance company and they need to see the damage report.
Now you can import custom fields data as well during the ticket import process, if you have already created any custom fields for tickets then sample file will have all those fields already in, you just need to populate the file and import it back to the system.
In the repair business, you know that warranty claims are few steps away. Faulty parts or any other issues may trigger a warranty claim. At this time of panic, you are lost in verifying if the warranty is still applicable or not and how to address multiple types of warranty issues!. MGR has added a "Warranty" module to make your life easier. Now you can add warranty functionality to all the products and services. When the customer comes back during their warranty period, you can quickly and easily find all the information you need to address the issue.
Now you can import custom fields data as well during the product import process, if you have already created any custom fields for products then sample file will have all those fields already in, you just need to populate the file and import it back to the system.
We have also added a new column called "Warranty" in the file, you can now import warranty information during the import too.
Price Override Report
A new report has been added to list all the sales where price was overridden. Please remember that we email the shop admins when such event occurs.
All reports link has been added to list all the reports categorized by section so its easy to find what you are looking for.
On "Daily Sales" there is a link now which shows that day's sales in a popup.
Product Warranty Report
Search and list all the items related with warranties. You can link directly to the customer record, or to the invoice that the warranty was sold on.
We have added activity boxes on the customer manager which will list the following activity.
Total Customers, New Customers, Repeat Customers and Total Unpaid.
Now you can import custom fields data as well during the customer import process, if you have already created any custom fields for customers then sample file will have all those fields already in, you just need to populate the file and import it back to the system.
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