System Update - February 2020 - Discover the latest updates to My Gadget Repairs

As always, our team’s core focus is to deliver a seamless experience for our users. We have been busy working on product improvements over the past month and wanted to share a few highlights.

This month we also made some changes/improvements on UI (user interface) as we continue to make changes to deliver a better overall experience. As ever, our backend engineers have also been busy making performance improvements. A lot of ‘behind the scenes’ work has been done to prepare for some exciting release. Among the improvements are:

Settings:

  • -- Invoice Due Date
    • You can now set the invoice due date via the shop settings. Id set system will add that many days in the invoice due date. The default value is 0.
  • -- Invoice Text for Business Customer
    • We have added the option to add additional text for the private customers on the invoice. The text might be related to their payment term etc. Business customers are determined by the “Company” field and “Payment Term Days” has to be greater than 0.
  • -- Invoice Text for Private Customer
    • We have added the option to add additional text for the private customers on the invoice. The text might be related to their payment term etc.
  • -- Intra-Community supplies (ICS)
    • We are glad to announce that now our system supports Intra-Community supplies (ICS).
      The intra-Community supply and acquisition of goods occur where goods are dispatched or transported between businesses in different Member States (MS) of the European Union (EU). 
      We have now added the support for "Intra Community Supply". Please enable it if you international customers.
  • -- Intra-Community supplies Stamp Text
    • The text for the "Intra Community Stamp" on the invoices.
  • -- Cash Denominations
    • Cash denominations for notes and coins can be defined in the MGR to be used by cashiers, sales associates, and managers at the store from within the system. These denominations can be used to aid in counting cash at the start of the shift or for quickly tendering a sale.
  • Notifications:
    • 2 - Ticket Invoice to the customer when an invoice was created
      • Invoice Text for Business Customer
        • We have added options to set "Invoice Approval  Text For Business Customers".The text might be related to the online Credit Card Payment system. Business customers are determined by the “Company” field and “Payment Term Days” has to be greater than 0.
      • Invoice Text for Private Customer
        • We have added options to set "Invoice Approval  Text For Private Customers". The text might be related to the online Credit Card Payment system.

Customer Manager:

  • Create / Modify Customer
    • If Intra-Community supplies (ICS) is enabled for the shop then you will get an extra checkbox called "Intra-Community supplies (ICS)" on the customer form, please choose yes if ICS applies to this customer.
  • Modify Customer Notes
    • We have added the option to modify customer notes. Please note that only you can only modify your own notes unless you're an "Admin" or "Manager".
  • Delete Customer Notes
    • We have added the option to delete customer notes. Please note that only you can only delete your own notes unless you're an "Admin" or "Manager".
  • Intra-Community supplies in Customer Import
    • Now you can add/update "Intra-Community supplies" via the customer import/export. We have also added in the sample file.
  • Intra-Community supplies in Customer Export
    • We have added the "Intra-Community supplies" information in the customer export.

Estimates:

  • Awaiting Stock - Status
    • We have added a new status called "Awaiting Stock" in the estimate statuses. You c an also search for this status as well.

Tickets:

  • Ticket Manager
    • Search Form - Discount/Coupons Code
      • You can now search by coupon/discount code on the ticket manager form. It will list all the ticket where a particular coupon was used.
    • Search Form - Tickets Where Discount/Coupons Applied
      • You can now list all the ticket where any coupon/discount code was used.
    • Intra-Community supplies
      • If Intra-Community supplier is ticked then without the VIES check system will not let you create or update the invoice. You will have to perform the check first via the customer screen.
  • Ticket Created Date
    • We have added an option to change the ticket created date if needed.
  • Ticket Invoices
    • Intra-Community supplies
      • We have added the stamp of "Intra-Community supplies" on the invoices. You can change the layout via the shop settings > invoices.
    • Invoice Created Date
      • We have added an option to change the invoice created date if needed.

Products:

  • Discount Manager / Coupon Codes
    • Offering discounts on purchases is a way to quickly draw people into your store. Anytime you tell a customer that he can save money, you’re likely to get his attention. Discounts don’t only help your shoppers; they also help your business. From increased sales to improved reputation, discounts maybe that one ingredient that can bring business success.
    • You can use the Discount Manager to set up coupon codes, offers and promotions. Using offers is a great way to encourage loyalty and to tempt potential customers. You can use the Discount Management feature to offer gift vouchers and countless other discount combinations too.
    • Coupons codes can be associated with some rules to apply a discount when a set of conditions is met. For example, a coupon code can be created for a specific date range, customer group, or for anyone who makes a purchase over a certain amount etc. 
    • Coupon codes can be sent by email or included in newsletters, catalogue, and advertisements. You can even create in-store coupons with a quick response code that shoppers can scan with their smartphones. 

Calendar:

  • Add New Customer
    • We have added an option to create a new customer from the Calendar/Diary interface.

POS:

  • POS Sales Invoices
    • Intra-Community supplies
      • We have added the stamp of "Intra-Community supplies" on the pos sales invoices. You can change the layout via the shop settings > invoices.

Reports:

  • Ticket Invoices Report
    • Search Form - Discount/Coupons Code
      • You can now search by coupon/discount code on the ticket manager form. It will list all the ticket where a particular coupon was used.
    • Search Form - Tickets Where Discount/Coupons Applied
      • You can now list all the ticket where any coupon/discount code was used.​​​​​​
  • POS Sales Report
    • Search Form - Discount/Coupons Code
      • You can now search by coupon/discount code on the ticket manager form. It will list all the ticket where a particular coupon was used.
    • Search Form - Sales Where Discount/Coupons Applied
      • You can now list all the ticket where any coupon/discount code was used.
  • Expenses Report
    • Added the date column on the page and all the exports.

API Interface:

  • /customersCollection
    • Intra-Community supplies
      • If "Intra-Community supplies (ICS)" is enabled you will get this flag back in the collection responses.
  • /customersMember
    • Intra-Community supplies
      • If "Intra-Community supplies (ICS)" is enabled you will get this flag back in the member responses.

3rd-Party Integration:

  • ClickSend
    • -- Sender id
      • You can now choose "From" address with ClickSend integration.
      • What is a Sender ID?
        • A 'Sender ID' is the 'from' name/number that shows on the recipients' phone when they receive the SMS.
      • What are the options for a Sender ID?

        It can be numeric e.g. "+61411111111" or alphanumeric e.g. "MyCompany". If you're using an alphanumeric sender ID, the user won't be able to reply. When sending an SMS through our platform, we give you a few options:

        • A shared number (default) - we assign a number to the outgoing SMS so the user can reply. You can set up rules for incoming SMS, anything is possible.

        • Your mobile number - replies will be sent to you as an SMS. Replies will be sent to your mobile number and will not show on the account dashboard

        • Your business name - e.g. "MyCompany" The receiver can't reply. 11 characters maximum with no spaces.

        • Your dedicated number - you can purchase a ClickSend dedicated number. You can set up rules for incoming SMS, anything is possible.

Under the hood improvements

As mentioned, we’ve made some changes that will enable us to ship some exciting new features in the future. Our backend and frontend engineers have worked on this, and while the result isn’t visible, the foundations have now been laid for new features we’ll be working on over the coming months.

Thank you for being part of MGR that helps repair stores around the world succeed. Please follow us for inspiration, updates, feedback and more. Here's where to find us.

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