As always, our team’s core focus is to deliver a seamless experience for our users. We have been busy working on product improvements over the past month and wanted to share a few highlights. Dashboard: KPI Dashboard We have added the ticket data by statuses which are  [...]
Read MoreAs always, our team’s core focus is to deliver a seamless experience for our users. We have been busy working on product improvements over the past month and wanted to share a few highlights. Settings: Public API We have added the option to create/update/delete "Custo [...]
Read MorePlease don’t forget to add the following SPF (TXT) record in your DNS to prevent email delays or emails going to spam folder. We highly recommend to add the following TXT record in your domains DNS. Following is the entry you need to add. DNS Record Type: TXT v=spf1 ip4:5.135.214.48/30 [...]
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