How to Improve Service Quality for a Repair Shop

How to Improve Service Quality for a Repair Shop

When customers come to you with repair needs, they can be frustrated due to dealing with a defective or problematic issue of some sort. Regardless of whether you repair cellphones, washing machines or automobiles, customers are relying on your honesty, your expertise, and your timely attention t [...]

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Customer Feedback Module

Customer Feedback Module

We're always on the lookout for ways that we can add value to users of MGR and today we're happy to announce our new module called "Customer Feedback". Gain valuable insight about your customers thoughts and experiences with your business? With MGR, now you can col [...]

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My Gadget Repairs and Customer Portal WIKI/Knowledge Base Integration

My Gadget Repairs and Customer Portal WIKI/Knowledge Base Integration

Give your customers a way to help themselves with Customer Portal WIKI. Create how-to articles for customers so they can find answers fast. Customer Portal WIKI is a powerful widget of MGR that lets you look at specific categories and areas of your business and get he [...]

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My Gadget Repairs and Internal WIKI/Knowledge Base Integration

My Gadget Repairs and Internal WIKI/Knowledge Base Integration

  Give your employees a way to help themselves with Internal Wiki. Create manuals, repair guides or how-to articles for employees so they can find answers fast. Internal Wiki is a powerful widget of MGR that lets you look at specific categories and areas of your business and get [...]

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